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Terms & Conditions

Home｜ Terms & Conditions

Terms & Conditions

Seller Information	Tamade Higashi Nishinari-ku Osaka, Japan Phone： FAX： E-mail Address：
Contact Person
Handling Charges	We always use EMS service because It`s the most safe and quickly way of shipping from Japan. Chrage is $160 includes insurance fully to below countries North america,Australia NZ,Europe,Asia Also It will takes 2 to 5 days from Japan to USA,CANADA,ASIA, And 3 to 7 days to,Australlia.EUROPE. We do not use any other method of shipping, We have a very safe and professional system of packing the guitars for shipping. We use full bubble sheets inside of order-made cardboard boxes. Shipping price is includes insurance fully. This includes insurance. EMS is a domestic Japanese shipping company for international orders, and they have contractual agreements with foreign domestic postal services such as the USPS. If you would like to know what domestic shipping partner EMS uses, please click your country name below. Link to Overseas Post Offices Link to General EMS I will send you a tracking number for your order as soon as I ship the guitar, but sometimes you will need to wait a day or two for the tracking number to become active.
Payment	1. PAYPAL I highly recommend this method of payment because it is the quickest and easiest to use. For more information about Paypal, please click the tittle link. 2. Direct Wire Money Transfer through Citibank.Buyer must pay all transaction fees.
How to Order	Welcome to the domain of Katanaguitars.com. Since 1999, we have provided the world with finely crafted clones of vintage American Classics. Located in downtown Tokyo, we are constantly on the prowl for high quality Japanese-made instruments. Many of these items have previously never been available outside of the borders of Japan. Katanaguitars searches the countryside for desirable and collectable instuments andthen provides them to our customers at a fair market price. All items are carefully inspected, setup and ready to play before being made available to the public. Our shipping service is very efficient and affordable. Looking for an alternative to the high priced boutique marketplace? Check out Katanaguitars.com where customer satisfaction is number one!
Delivery time & date	Shipping Service: Shipping takes about 2-5 days from Japan to North America and Asia 3-7 days to Australasia and Europe Russia
Payment Method	Bank Transfer , PayPal
Exchanges/Returns	1. The buyer cannot receive a refund of the original EMS shipping costs. 2. The buyer must pay their own shipping costs、taxes,including insurance, to return the guitar to us. 3. The buyer will receive their refund when I receive the guitar in the same　condition as I sent it. 4. We do not accept the return incase the Item got damaged buyer must be make damage report by local shipper and we will file the case to insurance company.
License
Condition Ratings	I always try to describe the guitar as it is, although occasionally buyers may see it slightly differently. But if you check my positive feedback rating at the E-bay, you will see that 100% of my buyers have agreed with us.